Registration Information

Our Registration System will be shut down from 10/29- 11/1/17 for an upgrade. Online registration will not be available  from 10/29- 11/1/17. We apologize for any inconvenience this may cause. 


Interested in registering for a Normal Parks and Recreation program? All registration is on a first-come, first-serve basis (exception: summer activities have separate dates for residents/non-residents) and all classes have limited enrollment. Registration dates vary.

Choose one of the following options:
ONLINE
Visit our online registration system. Log into your account using your User Name and Password. Select your programs and checkout. Your receipt and program information will be sent via email! Don’t have an account? Call us at (309) 454-9540.

FAX
Use our registration form and fax to (309) 454-9701 if a credit card paying customer.

MAIL
Complete the registration form and provide a check or credit card information. Mail to:
Program Registration
Normal Parks and Recreation Department
100 East Phoenix Avenue
Normal, IL 61761

WALK IN / DROP OFF
Have a question or need more information? Stop in to our office and we’ll happily help! We are open Mondays-Fridays from 8:30am to 5:00pm.

Here is some additional information regarding our program registration:



CREDIT CARDS
We accept Visa, MasterCard, American Express and Discover for payment of services and programs.

FEES
All fees are payable at the time of registration. Checks should be made payable to: Town of Normal. A $25 fee is assessed for returned checks.

CANCELLATION POLICY
Cancellations must be received at least three (3) business days prior to the start of the program to receive a household credit. Exceptions to this policy may apply for family relocation or medical emergency. Written documentation from a physician may be requested. If a refund check is required, a $5 processing fee will be assessed. Refunds or household account credit will not be given for contractual programs or trips for which the Department has incurred costs. 

We do reserve the right to cancel classes or programs. If insufficient enrollment causes an activity to be cancelled, participants will receive a full refund. Please allow two (2)  weeks for the processing of refunds.

CODE OF CONDUCT
To ensure safe and enjoyable programs and facilities for all residents, the Town of Normal Parks and Recreation Department has developed the following Code of Conduct when participating in programs and using facilities:

  1. Show respect to all participants, staff, equipment and facilities.
  2. Refrain from using offensive or profane language.
  3. Refrain from aggressive behavior that could cause bodily harm.
The Town reserves the right to dismiss an individual if their behavior or language is deemed inappropriate by staff. Normal Parks and Recreation applies a positive and constructive approach to behavior, yet reserves the right to dismiss an individual whose behavior endangers the safety of others, or damage to property or equipment.