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Town of Normal, Illinois. Committed to Service Excellence.

Chapter 7 - Water and Sewer
Division 3 - Application for (Metered Water) Service

SEC. 7.3-1. Metered water service will be provided to an applicant only on the approval of an application made by phone or in writing to the Water Department. Upon approval thereof the application shall constitute a contract between the applicant as a customer and the Water Department obligating the applicant to pay for water service in accordance with applicable rate schedule as provided for in SEC 7.7.

If the application is accepted verbally the customer shall, when requested by the Water Department, sign a written application.

SEC. 7.3-2. The Water Department reserves the right to deny service to any customer who has changed their residence from one location to another served by the water utility until any and all delinquent or unpaid water bills or any other bill of the Town of Normal where a request has duly been made for payment, charged against the former residence have been paid in full.

SEC. 7.3-3. No application for water service will be accepted and water will be discontinued at those properties until delinquent or unpaid bills resulting from a previous tenant are paid in full. It is the prospective water customer’s responsibility to ascertain if there are any outstanding water service debts.

SEC. 7.3-4 SERVICE APPLICATION/TRANSFER FEE: All applications for water service and all requests to transfer water service billing to any customer shall be charged at $25.00 application/transfer fee, which shall be added to the bill and deemed a charge for water services. (Added 2/4/02 by Ord. No. 4771 – Effective April 1, 2002)

(ENTIRE DIVISION 3 AMENDED 9/21/81)