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Town of Normal, Illinois. Committed to Service Excellence.

Chapter 7 - Water and Sewer
Division 4 - Water Service Connections

SEC. 7.4-1. No connection shall be made to the Municipal water system without written permission from the Water Director, or authorized designee. Any connections or openings made into the water system without such permission or in any manner different from the above-prescribed hereafter shall be deemed in violation of and subject to the penalties as set forth in SEC. 7.14-1 of this Code.

SEC. 7.4-2. All service connections into existing watermains shall be made only by the Water Department and paid for by the customer. Dry taps made into new mains not yet accepted for maintenance by the Town, shall be made only by the Water Department or a licensed plumber certified by the State of Illinois. All such taps shall be left uncovered until inspected by the Water Department.

SEC. 7.4-3. A water service connection will not be allowed where any portion of the owner’s service pipe must pass through lands, buildings or parts of buildings which are not the property of the owner, or across a platted lot to serve another platted lot each owned by the permit applicant.

SEC. 7.4-4. Every dwelling unit or structure served Municipal water from the Town of Normal shall have an individual water service line connected to the city watermain and be provided with a curb stop (valve) and valve box at the property line. The service shall terminate within two (2) feet upon entrance to the structure and thereafter an accessible space shall be provided for an adequately sized water meter. No branch connections may exist between the property line and the meter and no dwelling unit may be supplied water from another dwelling unit or structure.

SEC. 7.4-5. In the case whereby multiple meter settings on a single service line are desired by owners of apartments or condominiums, the following additional conditions must be met:

  1. Each dwelling unit in an apartment or condominium complex must have an individual service line adequately sized to provide sufficient pressure and volume to serve each unit within the structure. Adequacy shall be defined in SEC. 7.4-10 of this Code.
     
  2. A separate room apart from any living area and accessible from the outside without passing through any living area must be provided for the water meters. The water service line must enter this room without passing through any other exposed area of the structure.
     
  3. Meters must be neatly arranged and be permanently tagged denoting the dwelling unit that each meter serves. Valves must be provided on both sides of the meter with the upstream valve of the plug or ball cock design with padlock wings.

SEC. 7.4-6. Existing dwelling units or structures that do not meet the provisions of this Chapter shall be allowed continued use of water supply service facilities until the earlier of the following events: (1) alteration or replacement of such water supply service facilities, or (2) two delinquent water bills within any twelve month period.

Upon the occurrence of either of the foregoing events, the owner of the dwelling unit or structure with non-conforming water supply service facilities shall modify, alter or replace such facilities in order to comply with the requirements of this Chapter. Such alteration, modification or replacement shall be completed within thirty (30) days of notice from the Water Director or such other deadline as established by the Water Director. In lieu of alteration of a water supply system, an owner of property or condominium association which has received notice from the Water Director pursuant to this SEC. 7.4-6 to modify or alter a water supply system may enter into an agreement whereby all water bills for the property or condominium association become the responsibility of the owner or condominium association. The Water Director is authorized to enter into such water billing agreements upon the following conditions:

  1. The agreement is only for owners of property or condominium associations who have received a notice to modify their water supply system due to unpaid water bills.
     

  2. The agreement must require the payment of the entire water bill for all units serviced by the non-conforming water supply system.

In the event the owner of the dwelling unit or structure containing the non-conforming water supply service facility fails to alter, modify or replace such facilities within the time set by the Water Director, or fails to abide by an agreement made pursuant to this SEC. 7.4-6, the Water Director is authorized to institute any appropriate action or proceeding at law or equity to obtain compliance with this Chapter. (SEC. 7.4-6 Amended 3/4/02 by Ord. No. 4779)(SEC. 7.4-6 Amended 6/16/03 by Ord. No. 4875)

SEC. 7.4-7. Owners of premises served water by the Town are responsible for all costs incurred in the installation and maintenance of all water service lines on the property being served. The water utility will not install, make repairs or cause repairs to be made to any water service lines located on private property. If a leak is detected on private property, and it is determined to be unmetered, the owner will receive notice and be directed to repair same within five (5) days or service will be discontinued. If a leak is deemed to create an imminent hazard to public health, service will be terminated immediately without prior notice.

SEC. 7.4-8. Owners shall be required to pay the water utility for a reasonable estimate of the quantity of unmetered water that was lost through leakage.

SEC. 7.4-9. All new construction and reconstruction of water service lines and appurtenances must conform in all respects to AWWA C800 standards of latest revisions. Service pipe must be "Type K" seamless copper tubing conforming to ASTM specification B-88-62, and fittings must be of red brass conforming to ASTM B-62 specifications. The thread form for the inlet side of all corporation stops must be what is commonly known to the trade as the Mueller thread. Curb boxes must be of the cast iron, or an approved plastic, extension type with arch pattern base. Plastic, if used, must be impregnated with a material creating a magnetic field for locating with ferromagnetic locators.

SEC. 7.4-10. Application for a water service connection will be accepted and approved only if there is a watermain adjacent to the property being served and connection thereto does not adversely affect the pressure and volume of the watermain. Adequate pressure and volume shall be determined as:

  1. Static pressure shall be maintained at a minimum of 40 psi in the main as measured at the nearest tap or fire hydrant connection.
     
  2. Fire hydrant capacity must be maintained at a minimum of 600 gallons per minute flowing with a residual pressure of not less than 25 psi.

SEC. 7.4-11. No connections shall be permitted on substandard watermains except for single family dwellings where prior approval has been obtained from the Director of Water. Substandard watermains are those less than six (6) inches in diameter or composed of any material other than type K copper, cast of ductile iron, or PVC plastic.

SEC. 7.4-12. Water service connections shall be sized by the Water Department and all decisions relative to size, material, and manner of installation shall be determined by the Water Department.

SEC. 7.4-13. Water service connections and service piping shall be installed at the owner’s expense. The Town shall retain ownership of and maintain at its own expense, all piping and appurtenances from the point of connection to the watermain and up to and including the curb stop at the customer’s property line. The owner service pipe shall be installed and maintained at the expense of the owner subject to approval of the Water Department in the specification of size, type of materials, and manner of installation.

SEC. 7.4-14. All water service connections and piping shall be maintained at a depth of four (4) feet minimum burial to prevent freezing or be properly insulated as approved by the Director of Water.

(ENTIRE DIVISION 4 AMENDED 9/21/81)