How do I contact the Utility Billing Department?
Please call any of the following numbers listed below:
  • (309) 433-3411
  • (309) 454-9710
  • (309) 454-9565
  • (309) 454-9563


For emergencies, after hours and on weekends please call the Utility Department at (309) 454-9560.

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1. How do I report a main break?
2. How do I contact the Utility Billing Department?
3. If I have a water quality concern, whom do I call?