Jump to Content
Town of Normal, Illinois. Committed to Service Excellence.

Whom Do I Call?

The following is a list of topics of frequently asked questions and the appropriate contact regarding the topic:

Animal Pickup (Dead Animals) - Police Department Dispatch (309) 452-1121

Block Party Permits- Public Works (309) 454-9571 or 454-9578

Bulky Waste Collection - Public Works (309) 454-9571 or (309) 454-9578

Curb Cut Permits - Engineering (309) 454-9571 or (309) 454-9578

Easements - Engineering (309) 454-9571 or (309) 454-9578

Flood Plain Information - Engineering (309) 454-9571 or (309) 454-9578

Garbage Cart Purchases/Repairs - Public Works (309) 454-9571 or (309) 454-9578

Garbage Collection - Public Works (309) 454-9571 or (309) 454-9578

Garbage/Debris on Private Property - Inspections (309) 454-9581

Mulch/Wood Chip (pickup by residents) - Public Works (309) 454-9571 or (309) 454-9578

Propane Tank Recycling - FS Farmtown, Route 150, S. Bloomington (note: gas grill propane tanks only; $10 fee because FS must bleed the tank; remove the valve; fill with water & leave 48 hr; then take an acetylene torch and cut the tanks in half before they can go to the landfill.)

Sewer Line Maintenance - Public Works (309) 454-9571 or (309) 454-9578

Sewer Back-ups - Public Works (309) 454-9571 or (309) 454-9578

Sidewalks - Engineering (309) 454-9571 or (309) 454-9578

Streets - Public Works (309) 454-9571 or (309) 454-9578

Street Lights - Public Works (309) 454-9571 or (309) 454-9578

Street Signs - Public Works (309) 454-9571 or (309) 454-9578

Sump Pump Discharge - Public Works (309) 454-9571 or (309) 454-9578

Traffic Signals - Public Works (309) 454-9571 or (309) 454-9578

Trees With Hanging Limbs or Dead Trees - Parks & Recreation (309) 454-9540

This page last modified 05/14/08.