Job Title: Part Time Receptionist 

  

Department: Clerk

Pay:  $13.58 to $15.17/ DOQ

Distinguishing features of work:

 
This position is under the supervision of the City Clerk.  The individual in this position is responsible for the operation of the switchboard, and portraying a positive image of the Town of Normal to citizens and visitors while processing Freedom of Information Act requests, and performing special projects as assigned.

Hours:

8 AM to 12:30 MONDAY - FRIDAY

Examples of work performed:

'    Operation of the switchboard.
'    Performs various secretarial duties.
'    Answer basic citizen questions about municipal services and direct customers to appropriate location for assistance.
'    Receive and process Freedom of Information Act requests.
'    Sort all Town mail.
'    Remove all articles related to Town business from newspapers and paste in Town Scrapbook.
'    Send out new resident packets.
'    Performs other duties as assigned.

Required knowledge, skills and abilities:

'    Ability to communicate, positively, with the general public and get along well with others.
'    Ability to understand and effectively carry out oral and written instructions.
'    Ability to work under time pressure.
'    Proficient secretarial skills, including keyboard and calculator and word processing.

Desirable experience and training:

'    Graduation from high school or equivalent.
'    Experience with Microsoft Word.
'    Some Customer service experience or equivalent.

Selection Process

1. Access a Town of Normal application on line or through the Town’s Human Resources Department. Complete and return application to Human Resources by 5 PM, Wednesday May 14, 2008.
2. A panel interview and selection testing may be conducted