Information Technology
100 East Phoenix Avenue, P.O. Box 589
Normal, Illinois 61761-0589
Mindy Hite, Director - (309)
454-9625
Fax: (309) 454-9609
Hours of Operation: 8:30 am to 5:00 pm
2007 Annual Report [PDF]
Information Technology Department
The Mission of the Information Technology Department is to provide computing technology strategies, as well as effective tools and services to anticipate and meet the business and information needs of the Town of Normal.
The Information Technology Department is an organization within the Town of Normal. The Town’s Director of Information Technology, Mindy Hite, oversees the Information Technology Department and reports directly to the City Manager. The department provides technology leadership for the Town, developing common standards and business solutions to deliver Town services more efficiently and effectively.
The Director of Information Technology and the Department’s personnel, which include a Network Administrator, an AS/400 Support Analyst, two PC Specialists, and an Office Associate, are responsible for developing town-wide strategies and plans for investing in, and operating, Normal’s technological resources. The purpose of town-wide guidance is to reduce the cost of government, enhance services to our citizens, and make government services more accessible to the public.
IT is tasked with developing a reliable and efficient technical infrastructure to support critical town operations. One such project is to create a single land parcel database that will link and consolidate various address-based databases from throughout the town rendering real time municipal services over an intuitive GIS map.
The Town of Normal is committed to providing residents, businesses and visitors with efficient and excellent service and information access. By creating tools for residents and businesses to "self-serve" online, town departments will provide improved service at a greater efficiency.