Accessibility

Transition Plan

The Town of Normal is dedicated to providing access to people of all abilities with access so they can participate equally in all Town initiatives, services and programs. To further this goal, the Town is conducting a self-evaluation and updating its ADA Transition Plan to ensure inclusion and access for people with disabilities. We welcome your input on proposed plans. Share your feedback at any time with ADA Coordinator Greg Troemel via email or by phone at 309-454-9580. 


Notice Under the Americans with Disabilities Act (PDF)

To file a formal complaint of disability discrimination through the Town’s ADA Grievance Procedure, please fill out this form.

To report an accessibility concern, please contact one of the following individuals:

Greg Troemel, ADA Coordinator
Town of Normal, 11 Uptown Circle, PO Box 589, Normal, IL 61761
Office: 309-454-9581 | Mobile: 309-824-3026 | Email: gtroemel@normal.org
Monday – Friday, 8:30 a.m. to 5 p.m.

Department

Name

Phone

email

Administration

Eric Hanson

309-454-9777

ehanson@normal.org

Children’s Discovery Museum

Beth Whisman

309-433-3444

bwhisman@normal.org

City Hall: Town Clerk

Angie Huonker

309-454-9509

ahuonker@normal.org

Communications & Community Relations

Cathy Oloffson

309-454-9777

coloffson@normal.org

Facilities Management

Mark Clinch

309-433-3409

mclinch@normal.org

Finance

Andrew Huhn

309-454-9516

ahuhn@normal.org

Fire

Mick Humer

309-454-9603

mhumer@normal.org

Human Resources

Jenny Keigher

309-454-9518

jkeigher@normal.org

Ironwood Golf Course

Craig Onsrud

309-454-9620

consrud@normal.org

Innovation and Technology

Vasudha Gadhiraju

309-454-9608

vgadhiraju@normal.org

Inspections

Greg Troemel

309-454-9581

gtroemel@normal.org

Legal

Brian Day

309-454-9507

bday@normal.org

Library

Brian Chase

309-452-1757

bchase@normal.org

Normal Theater

Adam Fox

309-454-9720

afox@normal.org

Parks and Recreation

Doug Damery

309-454-9540

ddamery@normalparks.org

Planning & Zoning

Mercy Davison

309-454-9590

mdavison@normal.org

Police

Rick Bleichner

309-454-9535

rbleichner@normal.org

Public Works and Engineering

Ryan Otto

309-454-9574

rotto@normal.org

 

Water

John Burkhart

309-454-9564

jburkhart@normal.org

Website Accessibility


If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact us. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information. Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.

Accessibility Design Guidelines

Our website has been designed with the following accessibility guidelines in mind:

  • We work to comply with Section 508 as well as 2.0 A and AA referring to website accessibility standards.
  • If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us.

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools.

Additional Plug-ins

Adobe Reader is required to view and print PDF documents that appear on this website.

Adobe Flash may be required to view certain videos that appear on this website.

Supported Assistive Technology

  • Latest Version of JAWS for Windows
  • Latest Version of NVDA for Windows
  • Latest Version of VoiceOver for Mac OS X
  • Keyboard-Only Navigation